About Rita & FiveStar
Coach Rita Suiter
Rita is a Certified Customer Service Specialist and a Graduate of Disney’s School on Quality Service. She has served as a professor for the Southeast Tourism Society (STS) Marketing College for over 15 years, instructing tourism professionals from across the Southeast. Rita is also a graduate of the Baptist Healthcare Leadership Institute.
A highlight of her professional career was winning the Customer Service National Title at the Skills USA Championships in Kansas City, Missouri. She is passionate about service and is known as an “edu-tainer” for her unique and interactive presentation style.
Rita is a firm believer that service skills are transferable and essential to both your personal and professional life.
FiveStar Customer Service Strategies
Since starting FiveStar Customer Service Strategies in 1999, Rita has built her business primarily on referrals. Rita incorporates an educational, motivational, interactive and customized approach for each client. Services are delivered on-site, with presentations and programs designed exclusively to meet each client’s specific needs and expectations.
Rita has the expertise necessary to design innovative programs that engage participants and stimulate behavioral and organizational change. Professional strategies and tools are developed to have a dynamic and sustaining impact on companies seeking to invest in their employees and upgrade their service delivery.
FiveStar can customize services to best fit your needs:
- Retreats
- Coaching
- Consulting
- Workshops/Lunch-n-Learns
- Facilitation
- Image Building
- Special Projects
- Motivational Speaking
- Program Development
- Tourism Development
FiveStar’s client list includes:
- Chambers & Leadership Entities
- Destination Marketing Organizations
- Tourism & Hospitality
- Healthcare
- Education
- Financial
- Utility Companies
- Retail & Wholesale
- Churches
- Local, State & Federal Government Agencies
Past & Current FiveStar Clients
- Hospitality & Tourism
- Chambers of Commerce/Visitor Centers/Associations
- Education/Government/Financial
- Healthcare
- Retail/Wholesale/Services
- AMA-GMOA-SCMA Regional Meeting & Market Place
- AL Travel Council
- AL Mountain Lakes Tourist Association
- AL Association of CVBs
- Dillard House, Dillard, GA
- Greater Birmingham CVB, Birmingham, AL
- Baton Rouge Hospitality Association, Baton Rouge, LA
- Beckley CVB, Beckley, WV
- Blue Sky Cabin Rentals, Ellijay, GA
- DeKalb CVB, DeKalb, GA
- FL Seminole Tourism, Hollywood, FL
- FL Vacation Rentals Managers Association
- Fairfield Inn, Montgomery, AL
- Flint River Aquarium, Albany, GA
- Forsyth Tourism, Forsyth, GA
- Georgia State Parks
- Georgia State Welcome Centers
- Lit’l Pond Hospitality Group, Blue Ridge, GA
- Hatfield-McCoy CVB, Logan, WV
- Historic Heartlands Travel Region, GA
- Huntsville CVB, Huntsville, AL
- Huntington CVB, Huntington, WV
- LA State Welcome Centers
- Lake Charles SW LA, CVB, Lake Charles, LA
- Macon CVB, Macon, GA
- Madison CVB, Madison, GA
- Marion County CVB, Fairmont, WV
- Mercier Orchards, Blue Ridge, GA
- Morgantown CVB, Morgantown, WV
- Mountain Top Cabin Rentals, Blue Ridge, GA
- Parkersburg CVB, Parkersburg, WV
- Perry CVB, Perry, GA
- Pigeon Forge Department of Tourism, TN
- Pine Mountain Tourism, Pine Mountain, GA
- Pocahontas CVB, Marlinton, WV
- Ovens Auditorium, Charlotte, NC
- SC State Parks
- SC State Welcome Centers
- Southeast Tourism Society’s Annual Marketing College (Instructor)
- Southern Dairy Queen Operators, Myrtle Beach, SC
- Stennis Space Center, MS
- TN: Ocean & River Aquarium
- TN Governor’s Conference on Tourism, Nashville, TN
- The Inn at Christmas Place, Pigeon Forge, TN
- Toccoa House Properties, Blue Ridge, GA
- Tupelo CVB, Tupelo, MS
- Valley Forge Inn, Pigeon Forge, TN
- Visit Florida (All Statewide Welcome Centers)
- Warner Robins CVB, Warner Robins, GA
- Water World Water Park, Dothan, AL
- WV Governor’s Conference on Tourism
- WV Association of CVBs
- Bluefield Chamber, Bluefield, WV
- Dothan Chamber of Commerce, Dothan, AL
- Douglas Chamber of Commerce, Douglas, GA
- Fannin County Chamber of Commerce, Blue Ridge, GA
- Financial Women International
- GA Bankers Association
- GA Main Street Association
- Gulf Coast Chamber, Gulf Shores, AL
- Leadership Albany, Albany, GA
- Rotary Youth Leadership Association, Douglas, GA
- Students in Free Enterprise, Valdosta, GA
- Western & English Sales Association, Denver, CO
- Workforce Development, Norfolk, VA
- Albany City Government, Albany, GA
- Ameriprise Financial, Sevierville, TN
- Cabell Tax Assessors, Huntington, WV
- City of College Park, GA
- City of Dothan, AL
- City of Mobile, AL
- Claxton Bank, Claxton, GA
- Clinch Banking Company, Homerville, GA
- Currituck Government, Currituck, NC
- Dothan City School System, AL
- Farmers & Merchants Bank, Lakeland, GA
- Georgia Highlands College, Cartersville, GA
- Georgia State University, Atlanta, GA
- Grandview Elementary School, Dothan, AL
- Lowndes County Nutrition Group, Valdosta, GA
- Mountain National Bank, Sevierville, TN
- Oxford City Government, AL
- Park Avenue Bank, Adel, GA
- Planters First, Cordele, GA
- Troy State University, Troy, AL
- United Banking Company, Nashville, GA
- US Veterans Affairs SE Network, Dublin, GA
- Valdosta State University, Valdosta, GA
- Visit South Walton, Santa Rosa Beach, FL
- Washington County Tourism Development, Chipley, FL
- Carestream Dental, Atlanta, GA
- Chancy Drugs, Valdosta, GA
- Community Care of West Virginia, Flatwoods, WV
- Clinch Memorial Hospital, Homerville, GA
- Doctors Lab, Valdosta, GA
- El Camino Hospital, Los Gatos, CA
- GA Society of American Medical Technologists
- GA State Society of Medical Assistants
- Greenleaf Behavioral Health (now Acadia Health), Valdosta, GA
- Hospice of South GA, Valdosta, GA
- Hospital-Oriented Professional Education Conference, AL
- Mirate Eye Center, Valdosta, GA
- Plastic Surgery Associates, Valdosta, GA
- South Georgia Medical Center, Valdosta, GA
- South Georgia Medical Center – Berrien Campus
- South Georgia Medical Center – Lanier Campus
- Southern Pediatric Clinic, Valdosta, GA
- Blanton & Griffin Insurance, Valdosta, GA
- CCB Tech Group, Valdosta, GA (IT services)
- CJB Industries, Valdosta, GA (manufacturing)
- Crossroads Baptist Church
- Middle GA EMC, Vienna, GA (utility)
- Patten Seed Company, Lakeland, GA (wholesale)
- Serenity in the Mountains, Blue Ridge, GA (spa services)
- Stages West, Pigeon Forge, TN (retail)
- The Gift Wrap Company, Midway, GA (manufacturing)
- Valdosta Daily Times, Valdosta, GA
- Weinbrenner Shoe Company/Thorogood Shoes, Merrill, WV (manufacturing)