About Rita & FiveStar
Coach Rita Suiter
Rita is a Certified Customer Service Specialist and a Graduate of Disney’s School on Quality Service. She has served as a professor for the Southeast Tourism Society (STS) Marketing College for over 15 years, instructing tourism professionals from across the Southeast. Rita is also a graduate of the Baptist Healthcare Leadership Institute.
A highlight of her professional career was winning the Customer Service National Title at the Skills USA Championships in Kansas City, Missouri. She is passionate about service and is known as an “edu-tainer” for her unique and interactive presentation style.
Rita is a firm believer that service skills are transferable and essential to both your personal and professional life.
FiveStar Customer Service Strategies
Since starting FiveStar Customer Service Strategies in 1999, Rita has built her business primarily on referrals. Rita incorporates an educational, motivational, interactive and customized approach for each client. Services are delivered on-site, with presentations and programs designed exclusively to meet each client’s specific needs and expectations.
Rita has the expertise necessary to design innovative programs that engage participants and stimulate behavioral and organizational change. Professional strategies and tools are developed to have a dynamic and sustaining impact on companies seeking to invest in their employees and upgrade their service delivery.
FiveStar can customize services to best fit your needs:
- Image Building
- Special Projects
- Motivational Speaking
- Program Development
- Tourism Development
FiveStar’s client list includes:
- Chambers & Leadership Entities
- Destination Marketing Organizations
- Tourism & Hospitality
- Utility Companies
- Retail & Wholesale
- Local, State & Federal Government Agencies