Program & Group Facilitation

Break Down Barriers and Build Better Teams

Take the first steps in fostering better communication and building synergy between co-workers and departments by contacting Rita today at (229) 563-7482 or email Rita to schedule an on-site training session.

Delivering exceptional service consistently requires consistent collaboration. Yet, sometimes the synergy just isn’t there — especially in complex organizations with multiple departments. Miscommunication, mistrust and mixed signals can lead to recurring service breakdowns — internally and externally.

The solution? A retreat or planning session specifically designed to resolve conflicts and get everyone on the same service-delivery page.


Identify Obstacles — Improve Communication — Enhance Service Delivery

FiveStar’s Program Facilitation Strategy helps break through barriers and foster a healthy service culture by:

  • Reducing the level of mistrust and conflict in an organization.
  • Mediating between two parties, units or departments.
  • Bridge-building and peacemaking.
  • Strategic planning and visioning.

How It Works 

Once the workshop goal has been identified, FiveStar’s interactive style will create a stimulating environment of trust, consensus building and open communication. The objective is to harness the creative powers of your greatest asset — your people — to unleash their collective energy toward innovative workplace solutions. You’ll leave with a clear roadmap of strategies for improvement. 

> Strategic planning and visioning sessions
> Retreats for management and staff
> Brainstorming sessions
> Focus groups

What Is Group Facilitation?

The answer is simple: Helping groups understand and respect one another’s role in order to work better together!